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Effective Root Cause Analysis
Workshop
OBJECTIVE
Root cause
analysis has been a buzz words for problem solving. Root causes are the
causes that solutions act upon by removing, changing, or controlling them
such that the problem does not recur. Most methods assume causal
relationships are linear and that problems are born from a single source.
This is a myth.
This does not mean there is no such thing as
a root cause. The goal is not in pursuit of a root cause but to identify
an effective solution that is within our control and meets our goals and
objectives.
Event-based problem solving is simple once we
understand the cause and effect principle. This course is based on a
proven root cause analysis methodology. The method used is simple in
structure and form. It can be used by anyone on all event-based problems.
This methodology creates a common reality that everyone can see and
understand. With this common reality, communications become crystal clear
and everyone can see clearly how the solutions will prevent recurrence.
The principle objective of this course is to
teach people how to think and communicate in a way that provides effective
solutions. Once learned, it becomes a habit for life. Whether it is
quality management, maintenance engineering or accident investigation,
this method will provide solutions to your everyday problems every time.
The value of the workshop is truly demonstrated once the attendees return
to their organization.
COURSE CONTENT
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1.
INTRODUCTION |
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4. IDENTIFYING EFFECTIVE SOLUTIONS |
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The Root Cause Myth |
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Solution Criteria |
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The Root is a System |
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Identifying Effective Solutions |
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Understanding Problems |
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Effective Solutions from C&E Chart |
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Causes of ineffective problem-solving |
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Solution Guidelines |
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Common Root Cause
Analysis Methods |
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Creative Solutions |
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2. CAUSE AND
EFFECT PRINCIPLE |
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5. IMPLEMENTING
SOLUTIONS |
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C & E
Characteristics |
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Commitment to Continuous Improvement |
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C
& E are the same thing |
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When to perform an Analysis |
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Continuum of Causes |
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Simple Reporting Structure |
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Action & Condition Causes |
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Corrective Action
Tracking |
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Causes Exist in Time & Space |
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Implement Solutions |
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Baby Steps |
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6. FACILITATION
GUIDELINES
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3. EFFECTIVE TOOL
SET |
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Guidelines for Facilitators |
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Define the problem |
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Conducting
Interview |
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Create Cause & Effect Charts |
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Common traps |
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Identifying Effective Solutions |
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Dealing with Group
Interaction |
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Implementing Solutions |
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WHO SHOULD ATTEND
Anyone whose job
includes problem solving. Quality, Maintenance or Safety Managers,
Executives, Supervisors must possess a Root Cause Analysis methodology.
TO REGISTER
Complete
the registration form and return it with your cheque or banker’s draft in
favour of “Camp Systems Sdn Bhd” and crossed “A/C Payee Only”.
The course fee, which is inclusive of materials, lunch and 2 tea breaks
is RM 980.00 per participant. For HRDF, please apply under SBL scheme.
Please download the registration form and fax to 03-78611111 or
call 03-78736188.
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